Home / Roaming
Glossary

A charging card also works at somebody else’s charge points.

How such a session runs, who invoices whom and what the operator sees.

The term

Why roaming exists

A driver who is handed a charging card wants to charge everywhere.

Any single provider, though, runs only a small share of the charge points in the country.

Operators therefore open their charge points to cards from other providers. Those arrangements are called roaming.

A broker often sits between provider and operator and bundles many such arrangements.

An example: a driver holds a card from provider A against a station run by operator B.

B supplies the electricity, A invoices the driver.

What B receives from A is settled between the two of them.

The driver has one card and one invoice.

Before roaming arrangements existed, every network needed a card of its own.

The sequence

A session on somebody else’s card

  1. 01

    The card is presented

    The station sends the card identifier to the backend and asks whether charging is allowed here.

  2. 02

    The backend decides

    The card belongs to a known provider. The charge point releases, and the answer arrives within seconds.

  3. 03

    The energy is attributed

    The session goes onto the provider’s account. At the end of the month the total per provider is settled.

In practice

Three ways a card reaches your charge point

  • Your own card

    You issue it and release it for a charging group.

  • A provider’s card

    It works at every charge point until you block that provider.

  • A shared card

    Another organisation offers you one of its cards. You accept or decline.

The takeaway

What this means for you

Cards you never issued turn up at your charge points.

You decide which provider may charge with you.

That decision covers either your whole estate or a single charging group.

Block a provider and the station turns its cards away.

The volumes per provider appear in your report at the end of the month.

That is the figure you invoice the provider for.

In CPIM

How CPIM handles it

Charging providers are created by the operator of the installation. Their cards work at every charge point.

Each organisation can block a provider across its whole estate or for individual charging groups.

A card that was turned away shows up as a message in the organisation’s settings.

The volume per provider sits in the same report as the organisation’s own cards. The export goes to accounting as an Excel file.

Other people’s cards at your charge points?

Tell us which providers are involved and we will tell you what CPIM makes of it.

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